Testimonials
“Working with Tiago has been a transformative experience. His guidance was instrumental in helping me organize my ideas for my new business and, even more importantly, in my journey toward building self-worth.
His coaching techniques, combined with a supportive and judgment-free approach, allowed me to see things from a fresh perspective. I had already recognized his exceptional mentoring skills when he was a director at our former company, and this experience only deepened my respect for his talent.
I am truly grateful for his support and highly recommend his coaching to anyone seeking clarity, growth, and a renewed sense of self.”
- Maria João Rego, CEO
“When I joined Farfetch in 2019, Tiago was one of my interviewers, and I was impressed by his insightful questions and clear view of the company and its challenges. He has a unique skill of pushing people forward by asking the right questions with empathy, honest curiosity, and clear vision. I was very fortunate to have worked with him.”
"During our two-year collaboration, Tiago's leadership was exceptional. His strategic acumen and effective communication elevated our UX insights. He values candor, kindness, and work ethic, fostering an environment where complex tasks are addressed collectively. Tiago's openness to learn creates a culture of continuous improvement, making him an invaluable asset to any organization."
#1
“I've worked with Tiago for over 6 years. Tiago became my manager just under two years ago, but was the first product managers I worked with as the first user researcher in the Platform Product team when I joined farfetch.
No matter what kind of professional interaction you have with Tiago, you'll notice he has a magical way to disarm his audience and make them feel welcome in that business context, while maintaining a laser focus on the end goal of why you're all there. He's incredibly effective at communicating what he needs and expects from a team because he truly understands what the business needs and how to get teams to act and achieve those goals. As a manager, he strikes a great balance between trusting me to take on different challenges and encourages me to be brave and bold, while at the same time offers me invaluable growth and leadership mentoring.
All this comes down to who Tiago really is - incredibly down to earth human being, who is very intelligent, and cares about creating meaningful connections with his team and driving results for the business.
Through his extensive experience at managing teams of designers, user researchers and product managers, he will truly make a great leader for any team.”
#2
"I approached Tiago for coaching as I was starting a new role in design/UX leadership after being off work for an extended period. I wanted to feel prepared to make better decisions, support my team in their growth and success, and build my own resilience and confidence as a leader.
Over six sessions, Tiago helped me deeply reflect on the outcomes I wanted from coaching and set tangible focus areas for each session. I left every session feeling lighter, more focused at work, and less overwhelmed by the challenges of a new job. I began approaching difficult situations in a much more constructive way.
By our last session, I had built my own toolbox of strategies, frameworks, and processes to support my leadership goals day to day.
What stood out the most was Tiago’s friendly, non-judgmental approach and his commitment to delivering real outcomes. He kept both himself and me accountable with a written coaching agreement outlining what we were working on together — and I loved that.
Thank you, Tiago, for the clarity and confidence you helped me build in my new role. I’m looking forward to working together on the next challenge!"
“During the time me and Tiago worked more directly at Farfetch, Tiago consistently demonstrated strong mentoring skills. He provided guidance and support cross the team, fostering a culture of learning and growth.”
"I have worked directly with Tiago for several years and can confidently say it is very hard to meet any product leader as humane and sensible to product organizations. He drives people to reach their untapped potential while structuring teams for maximum output."
“On top of his valuable product and leadership skills, Tiago has a unique skill of finding the best in people and boosting the performance of the most senior professionals. He has above-average empathy and emotional intelligence, quickly identifying potential and adapting his style accordingly. One of the best people developers I've come across.”
“I'm going through a process of transitioning from a permanent job in London to freelancing in Madrid. The coaching process with Tiago led me to valuable insights, helping me expand my perspective and develop a stronger sense of self. While the transition is ongoing, I now have much more confidence and clarity. The experience has been both challenging and enjoyable, and I felt comfortable throughout. I look forward to continuing our work together.”
— Felipe Ribeiro, Director of Design
“Tive a oportunidade de contar com o Tiago como Coach numa altura de enormes transformações pessoais que tiveram implicações profundas ao nível profissional e que me estavam a causar frustração e ansiedade. Mas após algumas sessões consegui perspectivar novas possibilidades e pouco depois dei início a uma nova etapa profissional ajustada à nova realidade pessoal permitindo-me um nível de realização e satisfação que procurava.”
— Teresa Fragoso, Diretora Nacional Intercultura
“A minha experiência de coaching com o Tiago começou por ser um presente de um amigo - que me ofereceu um primeiro pacote de sessões. Na verdade não tinha uma boa ideia do coaching - que associava a métodos superficiais e a um universo de pessoas pouco profissionais e eticamente duvidoso.
O que se seguiu a esse presente inicial - desde o primeiro contacto com o Tiago - foi um processo de descoberta e acompanhamento pessoal e profissional com resultados inesperados - trazendo-me clareza, força e lucidez na superação de desafios concretos, que têm variado à medida que uns são vencidos e outros - novos - surgem.
Nos últimos cinco anos, enfrentei uma série de mudanças que transformaram drasticamente a minha vida: reconversão profissional (de revisora/assistente editorial para pasteleira num hotel de 5 estrelas), ser mãe de três adolescentes em registo monoparental - depois de quase vinte anos assente no clássico modelo conjugal - e a superação da perda de duas pessoas muito próximas, em 2020 e 2022. E se viver é sempre superar a teia de fragilidades, imprevistos e dificuldades que emergem, é também e principalmente irmo-nos aproximando de uma forma de habitar o mundo que nos permita ser os donos da nossa existência e decisões.
Com este propósito em vista, a confiança e a honestidade pessoal e profissional que o Tiago inspira, o rigor, a consistência e a seriedade do trabalho que propõe, nos antípodas dos meus pré-conceitos sobre coaching, são os eixos sobre os quais assenta o êxito desta experiência - além, claro, da disponibilidade e do compromisso de quem escolhe este método de apoio ao desenvolvimento pessoal e/ou profissional.”
— Joana Francisco, Chef de Partie
“A minha experiência de coaching com o Tiago começou por ser um presente de um amigo - que me ofereceu um primeiro pacote de sessões. Na verdade não tinha uma boa ideia do coaching - que associava a métodos superficiais e a um universo de pessoas pouco profissionais e eticamente duvidoso.
O que se seguiu a esse presente inicial - desde o primeiro contacto com o Tiago - foi um processo de descoberta e acompanhamento pessoal e profissional com resultados inesperados - trazendo-me clareza, força e lucidez na superação de desafios concretos, que têm variado à medida que uns são vencidos e outros - novos - surgem.
Nos últimos cinco anos, enfrentei uma série de mudanças que transformaram drasticamente a minha vida: reconversão profissional (de revisora/assistente editorial para pasteleira num hotel de 5 estrelas), ser mãe de três adolescentes em registo monoparental - depois de quase vinte anos assente no clássico modelo conjugal - e a superação da perda de duas pessoas muito próximas, em 2020 e 2022. E se viver é sempre superar a teia de fragilidades, imprevistos e dificuldades que emergem, é também e principalmente irmo-nos aproximando de uma forma de habitar o mundo que nos permita ser os donos da nossa existência e decisões.
Com este propósito em vista, a confiança e a honestidade pessoal e profissional que o Tiago inspira, o rigor, a consistência e a seriedade do trabalho que propõe, nos antípodas dos meus pré-conceitos sobre coaching, são os eixos sobre os quais assenta o êxito desta experiência - além, claro, da disponibilidade e do compromisso de quem escolhe este método de apoio ao desenvolvimento pessoal e/ou profissional.”
— Joana Francisco, Chef de Partie
Tiago possesses an uncommon talent for eliciting people's finest qualities, interestingly through his willingness to pose challenging questions. This approach provides reassuring certainties that empower us, naturally leading to further inquiry. His mentorship consistently focuses on developing independence and personal growth in those he guides, showing authentic understanding of human behavior's many intricacies. He reminds me of a perceptive chess player, identifying subtle connections and influences that aren't immediately apparent.
— Joana Rego, Lead Product Manager